This Privacy Policy describes how TraceArc AI, Inc. (“tracearc,” “we,” “us”) collects, uses, and shares information about you when you use our websites, products, and services (collectively, the “Services”).
Information we collect
Information you provide to us. We collect information you provide directly, such as when you create an account. This includes your name and email address, and any other information you choose to provide.
Information we collect automatically. When you use our Services, we automatically collect certain information, including device and log information, usage data, transaction information, and information collected through cookies and similar tracking technologies.
How we use information
We use the information we collect to:
- Provide, maintain, and improve our Services;
- Protect the security and integrity of our Services and investigate misuse;
- Communicate with you about products, services, and events offered by tracearc and others.
How we share information
We may share information about you as follows:
- With vendors, service providers, and consultants that perform services on our behalf;
- If required to do so by law or in response to a valid legal request, or to protect the rights, property, and safety of others;
- In connection with, or during negotiations concerning, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
Your rights and choices
You may update and correct certain account information at any time by logging into your account or by contacting us at support@tracearc.ai. You may opt out of receiving promotional communications from us by following the instructions in those messages. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
EU and UK residents
If you are located in the European Economic Area or the United Kingdom, you have certain rights regarding your personal data, including the right to access, correct, delete, or restrict the use of your personal data. To exercise these rights, please contact us at privacy@tracearc.ai.
Contact us
If you have any questions about this Privacy Policy, please contact us at privacy@tracearc.ai.